Shipping policy
Shipping
All US orders are shipped via USPS. International orders are shipped via DHL. Once your order is processed, you will receive a confirmation email with tracking information.
Processing Time
Please allow 2–5 business days for order processing before your package is shipped. During high-volume periods, processing times may be slightly longer.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and package weight. USPS delivery estimates are as follows (not guaranteed):
- USPS Ground Advantage: 2–5 business days
- USPS Priority Mail Express: 1–3 business days
Delivery times are estimates provided by USPS and may vary due to weather, holidays, or carrier delays.
International Shipping
International orders may take longer to arrive depending on customs processing times. Buyers are responsible for any customs fees, duties, or taxes required by their country.
Lost or Stolen Packages
Once a package is marked “Delivered” by carrier, we are not responsible for lost or stolen items. If your package is missing, please contact carrier directly with your tracking number. We will assist when possible, but we cannot replace items lost after delivery.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not able to reroute packages once they have been shipped